Physical services
Overview
Evalyze AIOPS Lda joined TEF-Health to validate its AI-powered platform for optimizing procurement processes in a public healthcare setting. The pilot was conducted in collaboration with Unidade Local de Saúde de Coimbra EPE (ULS Coimbra EPE), providing a real-world environment for usability and functional testing.
Evalyze develops AI-driven solutions for process optimization in public sector procurement, focusing on automation, error reduction, and centralized document management. Through the pilot, the company aimed to validate the usability of the platform within hospital procurement workflows, its performance in reducing time and errors, its ability to integrate without disrupting existing processes, and its compliance with public procurement regulations.
Ensure your solution integrates seamlessly into real healthcare environments
Impact
The pilot confirmed the feasibility of deploying AI-supported automation within an operational public healthcare procurement service.
The validation demonstrated:
- Reduced execution time, as tasks previously performed manually were automated and completed significantly faster.
- Lower risk of human error, through automated data handling and structured workflows.
- Improved document organization, enabled by centralized folder structures that simplified archiving and auditing processes.
Real-world usability and functional testing at ULS Coimbra EPE provided direct feedback on workflow integration and regulatory alignment, confirming the suitability of the Evalyze solution for public healthcare procurement environments.
The Challenge
Public healthcare entities operate under strict regulatory frameworks and complex administrative procedures. Procurement processes must comply with the Portuguese Public Contracts Code (CCP) while ensuring transparency, traceability, and audit readiness.
These workflows often involve:
- Extensive documentation preparation,
- Manual data entry and version control,
- Fragmented document storage systems,
- High exposure to administrative errors.
Introducing automation into this context requires solutions that maintain regulatory compliance, integrate smoothly into existing hospital workflows, and remain accessible to non-technical users.
For SMEs developing digital tools for the public sector, validating these aspects in a real operational healthcare environment is essential before broader adoption.
The Solution
Evalyze configured its platform to support the specific requirements of public healthcare procurement.
The pilot included:
- Generation of procurement documentation in compliance with the Portuguese Public Contracts Code (CCP).
- Version control mechanisms, automated alerts, and decision-making dashboards.
- Integration of a chatbot trained on CCP to assist users during procurement tasks.
- Implementation of document automation and digital signature workflows.
TEF-Health services provided by ULS Coimbra EPE included physical real-world usability testing and functional testing, enabling structured validation under authentic working conditions.
Explore how this service supports real-world validation and compliance
The collaboration within the TEF-Health project proved to be extremely valuable, validating the suitability of the Evalyze solution for the real needs of a public healthcare procurement service. TEF was essential in confirming the concept of Evalyze in a real-world environment and in gathering crucial insights that will guide the platform’s future development, ensuring even greater alignment with the healthcare sector’s requirements.
Overall, the pilot illustrates how TEF-Health provides a structured validation pathway for AI-driven solutions in public healthcare, supporting SMEs in testing usability, functionality, and regulatory alignment before scaling further.
