Making AI work in real urban environments

Deploying AI solutions in cities and communities presents unique challenges. Solutions must operate in complex, dynamic environments, integrate with existing infrastructure, and ensure safety, interoperability, and public trust.


Organisations often face difficulties in testing technologies at city scale, accessing real-world environments, and ensuring compliance with regulatory, ethical, and societal requirements. Demonstrating impact and scalability across diverse urban contexts can also be challenging.


CitCom.AI addresses these needs by providing access to large-scale testing and experimentation facilities for AI in smart cities and communities. It enables organisations to validate solutions in real-life environments, ensuring they are reliable, interoperable, and ready for deployment.

Browse the CitCom.AI service catalogue

 

CitCom.AI user journey
STEP 1.

Connect

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Connect

You can access CitCom.AI through multiple entry points: 
 

STEP 2.

Scoping and Definition

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Scoping and Definition

Your needs are assessed and translated into a tailored service offering through a structured process:
 

  1. Non-Disclosure Agreement (NDA) signature
  2. Redirection to the most relevant CitCom.AI node
  3. Identification of the most suitable testing and validation services
  4. Contract definition and signature
STEP 3.

Service Execution

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Service Execution

Once the contract is in place, you actively engage in the testing and validation process:
 

  • Deployment and testing of your solution in real or simulated industrial environments
  • Execution of validation activities, including performance testing, robustness checks, and integration assessment
  • Iterative feedback loops through regular technical meetings and reviews
  • Continuous support to refine and optimise your solution based on test results
STEP 4.

Closing & follow up

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Closing & follow up

The final phase focuses on consolidating results and exploring next steps:
 

  • Review and validate the final outcomes of the service
  • Provide feedback on the overall service experience
  • Contribute to use cases or success stories showcasing your results
  • Explore opportunities for further collaboration, scaling, or market uptake

Further
opportunities

After completing your journey with a TEF, several pathways can open up.

These may include further services within the same or another TEF, redirection to EDIHs for deployment support or access to complementary EU initiatives, such as AI Factories, Data Spaces, and skills programmes.

  • Industrial deployment
  • Product / service integration
  • VC round / funding
  • Re-testing iteration
  • Regulatory path (e.g. CE marking)
  • EDIHs
  • AI Act Service Desk
  • AI factories
  • AIoD Platform
  • AI Skills Academy
  • AI Regulatory Sandboxes
  • Client piloting / procurement

Ready to start your journey with CitCOm.AI?

Access services designed to validate and scale AI solutions for cities and communities in real-life environments.

Browse the CitCom.AI service catalogue